Privacy Policy — Judebo AI
Effective date: 14 November 2026 (updated: account deletion steps). The English version of this policy prevails over any translation.
Judebo AI ("we") provides an AI chat assistant on the website ai.judebo.com and in the Judebo AI apps for Android, iOS, macOS, Windows and Debian Linux. This policy explains what data we process.
1. Messages you send
The text of your chat messages and the previous messages of the same conversation are sent over an encrypted connection to our own servers, where open AI models generate the answer. We do not send your messages to third-party AI providers. We do not store message texts after the answer has been returned and we do not write them to server logs. Your chat history is kept only on your device (in the app memory or the browser page) and is deleted when you start a new chat or close it.
2. Reports
If you report an answer, we store the reported answer text, the reason, the interface language and a one-way hash of your IP address, to review the report and improve the assistant. Reports are deleted after 12 months.
3. Technical data
Our servers process your IP address and basic request data (time, app version, language) to deliver the service and to protect it from abuse (rate limits). Server logs without message texts are kept for up to 14 days. The mobile apps use Firebase Crashlytics (Google) to collect crash reports (device model, OS version, app version, stack trace); no message texts are included.
4. Account
To use the chat you sign in with Google, Apple or an email address and password. Sign-in is provided by Firebase Authentication (Google): we receive your account identifier, email address and, for Google / Apple, your name as shared by that provider. Passwords are handled by Firebase and are never stored by us.
How to delete your account
- In the app (Android, iOS, macOS, Windows, Linux): open the menu ⋮ → Delete account → confirm. If the app asks you to sign in again, sign in and repeat.
- On the website: sign in at ai.judebo.com → Delete account below the chat → confirm.
- By email: write to support@judebo.com from the address of your account; we delete it within 30 days.
Deleting the account removes your sign-in data (account identifier, email, name) immediately. Chat history is kept only on your device and is not stored by us. Reports of answers are not linked to your account (they keep only a one-way hash of the IP address) and are deleted after 12 months.
5. No advertising, no sale of data
The early-access version shows no advertising and contains no purchases. We do not sell or share personal data for advertising.
6. Children
Judebo AI is not directed to children under 13 and we do not knowingly collect their data.
7. Your rights
Depending on your country (including GDPR in the EU/EEA/UK and Israeli privacy law), you may request access to or deletion of data related to you, such as reports. Contact: support@judebo.com.
8. Changes
We will publish any changes on this page with a new effective date.